Registered NDIS Provider · Reg. No. 4-L1IGHW8

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한국어 상담 가능

VIDEOS

How we work,
on video

Weekly NDIS updates, disability awareness and participant-specific carer training. We show you the work instead of just describing it.

WEEKLY NDIS UPDATES

NDIS changes, explained every week

Short videos on the NDIS changes families need to know about. The videos are in Korean, with an English summary and the official source listed for each one.

Plan management changes: a 90-day claim window from 1 December

Supports delivered from 1 December must be claimed within 90 days, and an NDIA plan manager panel starts on 1 October 2027. What changes and what to do now. An English audio track is available in the player settings.

Household task price limits rise from 1 December: what about your service agreement?

From 1 December, price limits for four household support items go up (house cleaning rises from $60.10 to $64.59 an hour). Prices in an existing service agreement only change if the participant agrees.

NDIS funding reset from 1 October: what it means for your plan

New and reassessed plans will have social, economic and community participation budgets reduced by 50% and improved daily living skills budgets by 10%. Current plans do not change straight away.

DISABILITY AWARENESS

Clearing up everyday misunderstandings

Short scenes showing common mistakes people make around disability, and what to do instead. Made for families, neighbours and shop staff alike.

EP.2 Why park in a disability spot if you can walk?

Jisoo, who uses a wheelchair, is asked in a disability parking spot: “If you can walk, why are you parking here?” Some people can manage ten steps but not a hundred. You can see for a second without your glasses, but the glasses are still real. A permit means they qualify.

EP.1 Ask the person in the wheelchair, not their companion

A café worker asks the companion, not the customer in the wheelchair, what she would like. It is well meant, and it happens often. Ask the person directly.

CARER TRAINING

Turning therapy plans into everyday support

We turn the exercises and support methods set by each participant’s therapist into Korean and English guides and videos, so carers can follow them correctly.

01

Confirm the therapist’s plan

We review the program and precautions set by the participant’s physiotherapist, occupational therapist or other therapist. Therapy itself stays with the therapist.

02

Korean and English guides

We turn the plan into easy-to-follow Korean and English guides and demonstration videos for carers.

03

Train the carer

The participant’s carer is trained with the guide and video, then supports the participant the way they were shown.

The videos below are training examples shared with the consent of everyone who appears in them.

Physiotherapy home program: 7 exercises for carers

Made from one participant’s physiotherapy prescription so their carer can follow it exactly: band exercises, self-propelling the wheelchair, sit-to-stand and walking with a frame, with reps and what the carer should check at each step. This is an individual program, so please don’t follow it without your own therapist’s assessment. Video in Korean.

OUR ACTIVITIES

Time spent together

Day programs, outings and seasonal events — short clips of the days participants spend with Carers Heart.

Carers Heart 'Christmas in July' 🎄✨ 팀워크와 안전한 케어를 향한 겨울 축제 현장!

April Connect 💛

Connect March 2026

2025 St Marys Cathedral

OUR STANDARDS

Our videos follow the same standards as our support

We name our sources

NDIS updates are based on official government and NDIS material, and every video lists its source.

Consent comes first

Videos featuring participants, families or staff are only shared within the consent given beforehand.

We fix mistakes

If something is wrong or makes you uncomfortable, tell us. We will check it, correct it, and take a video down if needed.

A Carers Heart support worker and a participant talking together outdoors in Sydney

Looking for the right support?
We’re here to listen.

Tell us a little about your situation and we will help you work out the next steps. Referrals from Support Coordinators are welcome.

✓ Free consultation ✓ Tailored guidance

Carers Heart NDIS Services

Bilingual NDIS support for families across Sydney — built by a family who has lived it.

Bilingual NDIS support for families across Sydney — built by a family who has lived it.

16 Paula Pearce Place, Bella Vista NSW 2153

16 Paula Pearce Place, Bella Vista NSW 2153

0433 315 666

0433 315 666

Carers Heart Pty Ltd | ABN 73 678 779 845 | NDIS Provider No. 4-L1IGHW8

Carers Heart Pty Ltd | ABN 73 678 779 845 | NDIS Provider No. 4-L1IGHW8

© 2026 Carers Heart Pty Ltd. All rights reserved.

© 2026 Carers Heart Pty Ltd. All rights reserved.